Situation
Time Warner Cable needed to introduce its new digital phone service to executives, customer service representatives, and technicians throughout its 36 regional business units. Each of these audiences would have to overcome significant new challenges in their work. The company had to quickly drive the change into local offices across the country.

Solution
Little Planet created a documentary movie and a Flash presentation that showed customers, customer service representatives, and technicians dealing successfully with the challenges and changes.

Results
Executives and employees were able to envision success in their roles and understand the major obstacles and challenges that they would have to face. The movie became the backbone of each office's introduction to the new digital phone service.

"Little Planet provides the perfect combination of inspiration and innovation to deliver learning programs that engage and educate."

Kent Vermillion

Training Director

Time Warner Cable